Experienced researcher trained to understand why your apps users can’t use it. Harder than it looks, but boy does it help. I can run quick and dirty user surveys, or carefully designed studies, and categorize actionable research insights for your team or your leadership.
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3 years ago
March 14th, 2021
Case Study: MIT Police Website UX Audit
Running a series of audits, looking at critical areas such as user flow, content and site structure, way-finding and navigation, accessibility, discoverability, and UI design concerns.
Freshness
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3 years ago
March 15th, 2021
Case Study: MIT GAP Usability Testing and Enhancements
Making the Graduate Appointment Portal a more useful tool by enhancing copy and creation of appointments, making data entry and appointment creation faster, easier, and more intuitive.
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3 years ago
March 16th, 2021
Case Study: Human Centered Design: Bridging the IT Divide
A Case Study in Human Centered Design caption: Focusing on real people to try to solve challenging problems we face in our own communities
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3 years ago
March 16th, 2021
Case Study: MIT InfoProtect Website
Building a helpful tool for understanding how and why students, faculty, and staff should protect their data at MIT.
Freshness
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3 years ago
March 16th, 2021
Case Study: MIT Parking Systems Service Design Example
Attempting to navigate the heavily political waters of parking at Boston's premier research campus, and maybe make it better too.
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