Experienced researcher trained to understand why your apps users can’t use it. Harder than it looks, but boy does it help. I can run quick and dirty user surveys, or carefully designed studies, and categorize actionable research insights for your team or your leadership.
Freshness
Good since
3 years ago
March 16th, 2021
Case Study: MIT InfoProtect Website
Building a helpful tool for understanding how and why students, faculty, and staff should protect their data at MIT.
Freshness
Good since
3 years ago
March 16th, 2021
Case Study: MIT Parking Systems Service Design Example
Attempting to navigate the heavily political waters of parking at Boston's premier research campus, and maybe make it better too.
Freshness
Good since
2 years ago
June 16th, 2022
Technology and Enterprise Work
When I first jumped into web design, my visual design background helped make the transition smoother. The web was starting to become a much more expressive medium. From interactive storytelling to ...
Freshness
Good since
2024-07-05
July 5th, 2024
Research and Workshopping Work
The hype curve for research is short lived. If you’ve done it well, the entire team can be aloof with ideas on how to solve the problems they hear. I attempt to steer these discussions for until ...
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