Defining a Better Business Need
You need to understand the primary thing about your business that you should improve right now. Whether you’re determining a business goal for your company, ...
Don’t get comfortable
Hidden and unexamined assumptions are dangerous, because they can completely derail a product at any point, even after investing a huge amount of time and ...
Feedback and Qualitative Data
Rather than just using surveys to generate ideas, I use them for baselining. Reaching out to folks from all walks of life when you are screening for ...
Get organized
Knowing where your data, content, services, or ideas sit is essential to understand what products and brands do. Organizing and auditing how information is ...
Gut check often
When you’re building products, websites, web applications, or just about any experience out there, the thing you build will serve two masters: Your End ...