Research

Experienced researcher trained to understand why your apps users can’t use it. Harder than it looks, but boy does it help. I can run quick and dirty user surveys, or carefully designed studies, and categorize actionable research insights for your team or your leadership.

October 20th, 2021

Making it usable

I only ship validated design patterns, responsive UI, hierarchy that makes sense, and interfaces that consider the details. Nothing is wasted, and nothing ...

October 20th, 2021

Talk to people

Talking to the users or customers of a product or service is key to understanding what unmet needs exist. If something is getting in the way of talking to ...

October 20th, 2021

Test early

There is no excuse for not performing usability studies. They’re fast and cheap, and very convincing. Ensuring that test occur with representative users, ...

October 20th, 2021

Don’t get comfortable

Hidden and unexamined assumptions are dangerous, because they can completely derail a product at any point, even after investing a huge amount of time and ...

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